Customer Support2019-08-23T12:58:14+00:00

On-boarding made easy

All the features of an enterprise heavyweight, but as light as a feather, a fraction of the cost and lightening fast to configure.

Get up & running in days

Say goodbye to complex, frustrating implementations that take weeks or months

  • Highly configurable and easy to update, out the box
  • Extreme flexibility is baked into the system
  • No need for expensive custom coding, delays, or excessive consultancy hours
enterprise level support

Enterprise-level support

Whether you’re an SMBs with a handful of meeting rooms, or a global enterprise with thousands of rooms, desks and other resources – we’re with you every step of the way

  • Our offices in US, UK and Australia support clients across the globe, around the clock
  • Local hosting via AWS provides high performance, security & scalability
  • Support is available through our online support center
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display panel

Effortless updates over-the-air

Smartway2’s slick, stylish meeting room display panels and discrete desk booking panels install via Google and over-the-air updates.

No need for time-consuming physical interaction with the hardware.

room booking outlook

Best-in-class Outlook Integration

With our zero footprint installation, a few clicks is all it takes; and you’ll never need to upgrade – users will automatically run the latest version.

More reliable, feature rich and easy to implement than any other.

We’re passionate about your success

“The guys at Smartway2 have been really helpful. They gave us training and configured the system specifically to our needs, making sure it had all the functionality we required. The team were really accessible through email or phone. It was a very smooth process.”

5 stars

Frankie Law, Accrue Workplaces

here to help

Sharing knowledge & ideas

Our support team has deep knowledge of our product and takes a keen interest in how clients are using it. We love sharing new ideas and best practices.

  • Check out our free resources
  • Learn more about our unique ‘rules engine’ that enables our customers design their ideal workplace experience
  • Discover how ‘Smart Room Recovery’ can increase Collaborative Velocity in your organization
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accrue workplaces Franky Law

“We chose Smartway2 because it has the best feature set, at a lower cost than the competition. Without Smartway2, we’d be in chaos! One of my favourite things about the product is how user friendly it is. It just works and massively improves the efficiency of how our building is run.”

Franky Law, Accrue Workplaces
smartway2 exertis

“I’d absolutely recommend Smartway2, simply because it does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have. Their aggressive application development is incredible too. The team is really impressive and the support is just so good.”

Tristan Drinkwater, Exertis