Plan a successful return to office

Getting the balance back: The return to work playbook
First impressions count and as the world looks to return back to the office more regularly, we look at how to create a great experience as we rebalance the way we work. We’ve put together an RTO playbook with 5 critical success factors to getting your people back together successfully, helping you reinvent the purpose of the hybrid office, and to build an amazing experience, so your people are free to do their best work.
Easy, intuitive meeting room booking
The purpose of the office has changed, employees no longer come to sit at a desk all day but to collaborate. Ensure you have collaboration spaces they need when they need them:
- Configure rules for each individual meeting room and users can see at a glance which spaces are available to book
- Create impromptu bookings in seconds
- Book ahead, including recurring meetings
- Order for book amenities such as catering, AV equipment, room layouts
- Make bookings from any device through our mobile app or integrate the software with Outlook, Office 365 and Teams
Manage demand
Know when your people are coming to the offcie based on their advanced booking schedule. Get insights on ensuring what spaces and resources are needed and keep an eye on capacity levels by building or by floor. Right size real estate and your spaces to meet demands og your hybrid workforce, so they can do their best work.
- Enable space planners to gauge the level demand across teams
- Smooth out demand across your buildings and floors with smart suggestions on where employees should book
- Reduce health risks and increase productivity, help epople feel safe in the office
- Gain valuable insights that enable you to better support employees
Enable social distancing
Specify the radius you want to protect around desks, to ensure social distancing – it only takes seconds.
- Users can only book desks that are COVID-safe
- When someone makes a booking, Smartway2 automatically takes all desks around them out of service
- Fully automate physical distancing in your workplace
- Works with CAD floor plans or just a simple image of your office layout
Cleaning and sanitation for rooms & desks
Organizations are also under pressure to maintain high standards of sanitation and cleaning in the office.
- Prevent touch contamination by ensuring meeting rooms and desks are cleaned after every use
- Easily prevent people from booking desks that have been used in the past 48 hours
- Each desk has a countdown timer, so you can see at-a-glance how long it’ll be before a desk becomes available again
Digital signage on desks
Using desk booking software, configured for social distancing, doesn’t solve the whole problem. You’ll also need some kind of signage or barrier to prevent people sitting at desks that are out of service. Use a software for a safe office return with digital signage to address that.
- Using Smartway2’s desk display panels, you can clearly indicate which desks are out of service or awaiting cleaning, so nobody will sit at a workstation until a cleaner has put it back in service after sanitation
Contact tracing
As people book the conference rooms, desks, parking spaces, AV equipment and any other services they need in Smartway2, this data can be leveraged to help protect your people.
It’s a feature-set we truly hope you’ll never have to use.
- If one of your colleagues falls ill, run reports on whom they may have come into contact with
- Identify risk levels and the reasons why – e.g. perhaps they sat in close proximity to someone who has fallen ill, attended the same meeting, or worked in the same office neighborhood
Self-certification
When someone books a desk in Smartway2, they can be prompted to self-certify that they are free from symptoms (e.g fever) – and have not been in contact with anyone displaying symptoms – before coming into the office.
- Reduce presenteeism (according to an APA study, presenteeism costs the US economy $226 billion per year)
- Reduce health risks
- Improve compliance
Employee surveys
Provide your people with the opportunity to give regular feedback throughout the transitionary period by posing survey questions when they book resources in Smartway2.
- Predict demand, e.g. by asking how many days per week people would like to work from the office
- Conduct frequent temperature checks to understand sentiment and perceptions of workplace safety
- Adopt an agile approach to change management, learning and adjusting along the way
Flexibility is the future of work
A flexible workplace scheduling platform helps you to adapt to your needs on the fly as conditions change. Helping you keep your people safe, and continue to deliver a great workplace experience.
Trust, choice and safety require extreme flexibility
Todays world is unpredictable, and with people working from anywhere its not easy providing the right conditions for people to do their best work.
- Configure to enforce the latest policies and best practices – from social distancing to contact tracing – no complex coding or long, expensive implementations required
- Use our ultra-flexible ‘rules engine‘ to adapt to your workflow – make changes yourself or with help from our team
- Get up and running in days, not weeks or months, even with custom requirements

Watch our webinar:
5 Critical Success Factors for a Smooth Return to Office
A successful return to the office is high on the agenda for many organizations, but what are the critical success factors in ensuring a great workplace experience? So employees can enjoy getting together more regularly?
Enterprise performance
Enterprise-level security, support & performance you can trust
Scalable, robust & secure
Rest assured, you’re in safe hands.
- Offices in the US, UK and Australia support customers across the globe, around the clock
- Local hosting via AWS provides reliability, security and scalability
- Smart rules congiguration gives localisation and contol of global implementation
- Internationalization capability with multi-language support
- Suitabel for medium to lareg organisations from a handful of meeting rooms, through to global enterprises with office across continents, with thousands of rooms, desks