Are “hot offices” the future? According to Amazon’s Web Services CEO Andy Jassy, the answer is yes. We’ll get to the details of Jassy’s comments and Amazon’s strategy in just a minute, but first, for those of you unfamiliar with exactly what a “hot office” is, let us explain.
Jassy, who is quoted in a recent Insider article, describes the concept of “hot offices” in the way, “My suspicion is that a lot of these office buildings will start to evolve from being optimized for individual offices or cube space to being hot offices where you decide which day you’re going to come in and then you reserve a desk.”
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As a result of COVID-19, Amazon previously announced that employees could be working remotely until the summer of 2021. Beyond that, according to Jassy, there would likely be a permanent hybrid model where employees would divide their time between working remotely and in the office.
Jassy told CNBC, “I don’t think you’re going to have people coming back to the office 100% of the time the way that they did before…I think there’s going to be some type of hybrid model and I think it will probably differ depending on your job function.”
That article continues to cite Jassy, stating, “In a post-pandemic world, employees who can work productively from home will continue to do so, but they’ll still make trips to the office when they need to work on some projects, Jassy said. That will most likely cause office buildings to evolve to focus on collaboration and meeting spaces.”
Amazon is not alone in its path forward when it comes to reimagining a post-pandemic workplace. Other major companies including Google and Facebook have made similar remarks regarding the future of their workforces.
- Set simple desk booking rules so the right behaviours naturally emerge, e.g. you can’t book the same desk for more than 3 days in a row.
- Use ‘Smart Desk Recovery‘ to release unused desk bookings.
- Improve well-being by making certain desks available to people with specific ergonomic needs.
Tips for Success in Managing Hybrid Workforce
- Trust your remote teams to succeed
- Put digital support structures in place
- Re-imagine your hiring process, with tech at the forefront
- Keep leadership adaptive
- …and working styles flexible
- Share your talent
- Make your culture people-focused
- Recognize the power of empathy